Effective Date: July 7th 2025
St Youstina (“we,” “our,” or “the Clinic”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy regulations.
1. Information We Collect
We may collect the following types of personal and health-related information:
Personal Information: Name, email address, phone number, date of birth, address, and emergency contact details.
Health Information (PHI): Medical history, treatment plans, diagnoses, insurance information, and other protected health information submitted through intake forms or communication.
Technical Data: IP address, browser type, and device information when you use our website.
2. How We Use Your Information
We may use your information to:
Provide medical treatment and coordinate care
Communicate appointment reminders or test results
Respond to inquiries or follow-ups initiated by you
Conduct internal administrative and billing operations
Send SMS messages regarding scheduling, reminders, or limited updates (if you opt in)
Comply with legal and regulatory obligations
3. SMS Disclosure and Consent
If you provide your mobile number and consent, we may send you SMS messages related to:
Appointment confirmations or changes
Follow-up instructions
General patient service updates
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out, HELP for support.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell or rent your personal or health information. We may share your information only in the following cases:
With healthcare professionals involved in your care
With insurance providers for billing
With authorized third-party vendors under HIPAA-compliant agreements
As required by law or regulation (e.g., public health reporting)
With your written consent for specific purposes
5. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information in accordance with HIPAA requirements. However, no system can be 100% secure.
6. Your Rights
As a patient, you have the right to:
Access your medical records
Request corrections to your information
Request restrictions on certain disclosures
Receive a list of disclosures upon request
Withdraw consent to communication preferences at any time
To make a request, contact us using the information below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.
8. SMS Consent & Privacy
St Youstina Community respects your privacy. Phone numbers and SMS opt-in information collected during the consent process are used solely for direct communication with you regarding clinic services, appointments, and inquiries.
SMS opt-in or phone numbers provided for the purpose of SMS messaging are not shared with any third parties or affiliate companies for marketing purposes.
9. Contact Us
St Youstina Medical Clinic
809 S. Main St. Ste A
Santa Ana, CA 92701
📞 (714) 973-7770